How To

Audio Video Support:

• • Diagnose Projector Issues 

  • How to Use the Document Camera

  • How to Use a Distance Learning Room

General Desktop Support: 

• • Connect to a Wireless Network 

  • Connect to Box 

  • Map a Network Drive

  • Connect to ISU's VPN Network

Software Support:

• • Setup SFTP via Filezilla

  • Install Labview Student Edition

  • Install Solidworks

    • Change Solidworks License Server

  • Change Minitab License Server

  • Change ENVI License Server

  • Obtain a site-wide license of Matlab and install on your computer

  • AutoCAD for Students

  • Schedule appointments for other Zoom users

Printers/Scanners:

• • Connect to Departmental Printers

  • Setup a printer to staple 

  • Connecting Snapscan ix500 Scanner

Other Support:

• • ISU Phone FAQs

  • Moodle FAQs